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Showing posts from July, 2023

Samsung Galaxy Z Flip5 and Galaxy Z Fold5: Delivering Flexibility and Versatility Without Compromise

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With an innovative form factor enhanced by new Flex Hinge for a balanced design, and pro-grade camera capabilities with unique FlexCam, Galaxy Z series delivers great foldable experiences Samsung Electronics Co., Ltd. has announced its fifth generation of Galaxy foldables: Galaxy Z Flip5 and Galaxy Z Fold5. The exceptional form factors offer unique experiences for every user with sleek and compact designs, countless customisation options, and powerful performance. The new Flex Hinge makes the foldable experience possible, while offering an aesthetically balanced and solid design. These incredible foldable devices unlock extraordinary camera capabilities such as FlexCam to take photos from creative angles. With strong performance and an optimised battery powered by the latest processor, the Samsung Galaxy Z series transforms what is possible with a smartphone – open or closed. “Samsung is revolutionising the mobile industry with foldables by setting the standard and continua

Lessons from Future Forum 2023: imaging and printing trends to watch

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Canon, the world's premier imaging brand, sparked imagination and laid out new routes to innovation at Canon Future Forum 2023, which took place in Istanbul on 5 and 6 July. 108 delegates from across the world attended the forum, with over half from EMEA regions. This dynamic gathering of thought leaders and trendsetters represented the entire spectrum of the imaging and production printing value chain. The forum revealed a future where technology merges seamlessly with creativity, leading to transformative impacts on individuals and businesses alike.   Digital trends and challenges Central to this year's discussion was the burgeoning potential of digital printing. Canon challenged traditional norms, inviting industry leaders and partners to envision a future where print-on-demand models, driven by digital printing, are not just feasible but standard – a future where quantity is dethroned, replaced by personalised, timely, and cost-effective solutions.   When it com

TOBi celebrating 5 Years of Exceptional Customer Service in Zulu and English

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In the ever-evolving landscape of customer service, the introduction of chatbots has revolutionised the way businesses interact with their customers. These intelligent virtual assistants have become an invaluable asset, providing excellent customer service and support across various channels. This month, Vodacom celebrates the remarkable achievement of TOBi, a Vodacom powered bilingual bot, highlighting its ability to assist customers while delivering exceptional customer experience. "Our digital transformation journey is not only about technology, but also about delivering meaningful connections and remarkable experiences to our customers. We are investing in our digital infrastructure, processes, and skilled professionals, including our innovative bot, TOBi, to build a customer-centric ecosystem that exceeds expectations. Through this holistic approach, we aim to elevate the bar in customer experience excellence,” says Dee Nel, Vodacom South Africa’s Director of Comm

Unpacking the Designs and Innovations Inspired by You

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Last year, I expanded my responsibilities as head of Samsung’s MX Business, to lead our Corporate Design Center. My career as an engineer taught me that the most sublime designs are intertwined with technological innovation. This new responsibility allows me to delve deeper into how the synergy of design, engineering, and R&D can yield transformative experiences. With my fellow designers, I’ve embarked on a deep exploration of Samsung’s design strategy to understand our roots and envision our growth. We also mean their communities, their environment and their planet. Samsung Galaxy devices are designed with sustainability for the future in mind, because even the smallest actions could contribute to a large impact – such as protecting our planet. When we say, “Creating the Future,” that includes our responsibility today to ensure a sustainable tomorrow for the future generation.   Our Shared Journey to a Better Tomorrow When design comes together with technological innov

The power of collaboration: How working together can accelerate innovation

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Written by David Preston, Managing Director at Canon South Africa The onset of COVID-19 precipitated an unprecedented shift in the world of work, where traditional organisations accommodated more fluid, flexible working conditions. But this transformation hasn't just affected the work environment; it has reshaped the entire business landscape, both globally and in South Africa.   In a rapidly changing business context, resilience and agility are paramount for any business looking to survive and grow. The need to innovate consistently, improve productivity, and maintain competitiveness has become more urgent than ever before. For South African businesses, these challenges are magnified by the local economic climate, which demands sustainable growth. This is where a greater focus on cross-functional collaboration can help.   A closer look at cross-functional collaboration Cross-functional collaboration happens when teams with various expertise work towards a common objective. This ap